Noticeboard

Contraception Appointment?

Please book in with a member of our Nursing staff.

Changed Address?

Please update the practice if you have changed address or telephone number - it is vital that we have correct contact details. Please select the Online Services from our Quick Links menu on the right. You must live within our practice area to remain registered with us - look at the practice area map in the New Patients tab to check where you live.

Car Park

The University has introduced Pay & Display around our car park at the back of the surgery. Patients attending the surgery for 90 minutes or less can park without charge in the car park area closest to the surgery.

Named Doctor

All patients have a named doctor and you will be informed who that is when you register for the first time. However we have an "open list policy" which means you are welcome to see whichever doctor you choose but we would strongly advise trying to see a consistent doctor, especially for long term health conditions. Please see here for more information.

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We have had our Care Quality Commission visit - see their report on our services.

Test Results

Blood Tests

X-Ray

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and note that it is very important THAT YOU CONTACT US TO GET YOUR RESULT by phoning

0121 687 3055 (auto attendent option 3) between 14:30 and 16:30

once sufficient time has elapsed: this is usually 3 days for the vast majority of tests. Histology results after minor surgery, testosterone, x-rays and vitamin D tests take longer with histology taking up to a month for us to receive your results.

Our reception staff are not qualified to comment on results but will relay instructions left by the viewing doctor and ask you either to speak to a nurse or make any necessary follow-up appointment with the doctor who requested the test.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

Blood Tests

blood_tests_4 A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. For example, a blood test can be used to:

assess your general state of health
confirm the presence of a bacterial or viral infection
see how well certain organs, such as the liver and kidneys, are functioning

A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm. and the usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The child's hand will be anaesthetised (numbed) with a special cream before the sample is taken.

We have a phlebotomy service available on a walk-in basis from 9-12 each morning - no appointment is needed; blood tests can be taken up to 2:50 pm but only via a booked nursing appointment once the walk-in service ends at 12:00.

You can find out more about blood tests, their purpose and the way they are performed on the NHS Choices website.

X-Ray

doctor examining an x-ray An X-ray is a widely used diagnostic test to examine the inside of the body. X-rays are a very effective way of detecting problems with bones, such as fractures. They can also often identify problems with soft tissue, such as pneumonia or breast cancer.

If you have a X-ray, you will be asked to lie on a table or stand against a surface so that the part of your body being X-rayed is between the X-ray tube and the photographic plate.

An X-ray is usually carried out by a radiographer, a healthcare professional who specialises in using imaging technology, such as X-rays and ultrasound scanners.

You can find out more about x-ray tests, how they are performed, their function and the risks by visiting the NHS Choices website.

X-rays are available at the Queen Elizabeth Hospital between 14:00 and 19:30 without appointment - you must bring the form completed by the doctor - and the practice receives the result within a week .

Scans and more involved x-rays are available by appointment only and these will be notified to you by post directly from the QEH.

The x-ray department is on the ground floor and is accessed from the main entrance.