What is the GP Extended Access Service?
The Extended Access Service makes it easier for you to get an appointment at a time that suits you, including evenings and weekends. Further information in MANDARIN can be found by following the Link.
This service offers appointments at times over and above those currently available, including on weekdays until 7:45pm and some appointments on Saturdays and Sundays. All Extended Access appointments are pre-bookable, routine primary care appointments with a range of clinicians including GPs, nurses and health care assistants.
This is not a walk-in service – you must book an appointment through the reception team at the University Medical Practice, in the usual way.
Where will my appointment take place?
This depends on your address (specifically, your postcode). For patients currently residing in Harborne and Edgbaston (mainly postcodes beginning B5, B15 and B17), the extended access appointments will be at;
LORDSWOOD HOUSE MEDICAL PRACTICE:
54 Lordswood Road, Harborne, B17 9DB
For patients residing in Selly Oak or Selly Park (postcode beginning B29), the extended access appointments will be at;
THE ROYAL ORTHOPAEDIC HOSPITAL:
Gate C, Main Entrance, Bristol Road South, Northfield, B31 2AP
Who would benefit from this service?
All currently registered patients who reside within our catchment can access these additional appointments. If you:
- find it difficult to attend an appointment during the working day;
- are a busy parent with small children;
- or rely on working carers to take you to appointments;
then this service may be especially useful.
When will the Extended Access Service be available?
The service is available now.
How can I book an appointment?
Contact the University Medical Practice in the usual way to request an appointment. If there is no appointment available here within our normal opening hours, we may offer you an appointment with the Extended Access Service, if this is more convenient for you.
What time and day will extended access appointments be available for?
The days and times for Extended Access appointments can be found below in red lettering:
Day | GP Practice appointment times | Lordswood and ROH Hub appointment times |
Monday | 09:00 – 17:20 | 18:30 – 19:45 |
Tuesday | 09:00 – 17:20 | 18:30 – 19:45 |
Wednesday | 09:00 – 17:20 | 18:30 – 19:45 |
Thursday | 09:00 – 17:20 | 18:30 – 19:45 |
Friday | 09:00 – 17:20 | 18:30 – 19:45 |
Saturday | Lordswood | 09:00 – 12:45 | ROH | 09:00 – 12:45 |
Sunday | Lordswood | 10:00 – 13:45 | ROH | 09:00 – 12:45 |
What can I be seen for?
A GP Extended Access appointment is exactly like an appointment at your own GP practice. You can discuss any aspect of your healthcare with the GP or nurse that you see.
Will I see my own GP and/or nurse?
Not necessarily. You will be seen by an experienced GP or nurse, but it is unlikely that you will be seen by your own GP or nurse. If you prefer to see your usual GP or practice nurse, please book an appointment with the University Medical Practice during our normal opening hours.
Will the clinician I see have access to my medical record during my appointment?
Your medical record will, with your consent, be available to the GP or nurse that sees you, to ensure that they have the information they need to give you the best possible care. A record of this appointment will be sent back to your own GP practice electronically to ensure that your GP medical record is kept up-to-date. An appointment with this service will be just like an appointment at this practice.
How do I cancel an appointment?
If you need to cancel the appointment, please ring through to the Practice on 01216873055
Where can I go to plan my journey?
Birmingham.gov.uk/transport
Is parking available?
Yes, free parking is available