This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

REGISTERING AS A PATIENT WITH THE UNIVERSITY MEDICAL PRACTICE

The Partners and staff of the University Medical Practice would like to welcome all first year students. If you are considering registering as a Patient with us, please follow this link to our on line registration form and select the "How to register" Tab.

  

EXTENDED ACCESS TO EVENING AND WEEKEND APPOINTMENTS

Evening and weekend appointments are available from mid-September 2018 at either Lordswood House Medical Practice or The Royal Orthopaedic Hospital for patients who are registered with University Medical Practice. Please check your post Code before making an appointment. 

Please follow the Extended Access link to find out more.

 

Repeat Prescription ordering? 

Please take a look at "Clinics and Services"

Contraception Appointment?

Please book in with a member of our Nursing staff.

Changed Address?

Please update the practice if you have changed address or telephone number - it is vital that we have correct contact details.  Please select the Online Services from our Quick Links menu on the right. You must live within our practice area to remain registered with us - look at the practice area map in the New Patients tab to check where you live.

Car Park

The University has introduced Pay & Display around our car park at the back of the surgery. Patients attending the surgery for 90 minutes or less can park without charge in the car park area closest to the surgery.

Named Doctor

All patients have a named doctor and you will be informed who that is when you register for the first time. However we have an "open list policy" which means you are welcome to see whichever doctor you choose but we would strongly advise trying to see a consistent doctor, especially for long term health conditions. Please see here for more information.

-----------------------------------------
We have had our Care Quality Commission visit - see their  report on our services.

EXTENDED ACCESS

What is the GP Extended Access Service?

 

The Extended Access Service makes it easier for you to get an appointment at a time that suits you,  including evenings and weekends.  Further information in MANDARIN can be found by following the Link.

 

This service offers appointments at times over and above those currently available, including on weekdays until 7:45pm and some appointments on Saturdays and Sundays. All Extended Access appointments are pre-bookable, routine primary care appointments with a range of clinicians including GPs, nurses and health care assistants.

This is not a walk-in service – you must book an appointment through the reception team at the University Medical Practice, in the usual way.

Where will my appointment take place?

This depends on your address (specifically, your postcode). For patients currently residing in Harborne and Edgbaston (mainly postcodes beginning B5, B15 and B17), the extended access appointments will be at;

 

LORDSWOOD HOUSE MEDICAL PRACTICE:

54 Lordswood Road, Harborne, B17 9DB

 

For patients residing in Selly Oak or Selly Park (postcode beginning B29), the extended access appointments will be at;

 

THE ROYAL ORTHOPAEDIC HOSPITAL:

Gate C, Main Entrance, Bristol Road South, Northfield, B31 2AP

 

Who would benefit from this service?

 

All currently registered patients who reside within our catchment can access these additional appointments. If you:

  • find it difficult to attend an appointment during the working day;
  • are a busy parent with small children;
  • or rely on working carers to take you to appointments;

then this service may be especially useful.

When will the Extended Access Service be available?

The service is available now. 

How can I book an appointment?

Contact the University Medical Practice in the usual way to request an appointment. If there is no appointment available here within our normal opening hours, we may offer you an appointment with the Extended Access Service, if this is more convenient for you.

What time and day will extended access appointments be available for? 

The days and times for Extended Access appointments can be found below in red lettering:

 

Day

GP Practice appointment times

Lordswood and ROH

Hub appointment times

Monday

09:00 – 17:20

18:30 – 19:45

Tuesday

09:00 – 17:20

18:30 – 19:45

Wednesday

09:00 – 17:20

18:30 – 19:45

Thursday

09:00 – 17:20

18:30 – 19:45

Friday

09:00 – 17:20

18:30 – 19:45

Saturday

Lordswood

09:00 – 12:45

ROH

09:00 – 12:45

Sunday

Lordswood

10:00 – 13:45

ROH

09:00 – 12:45

What can I be seen for?

A GP Extended Access appointment is exactly like an appointment at your own GP practice.  You can discuss any aspect of your healthcare with the GP or nurse that you see.

Will I see my own GP and/or nurse?

Not necessarily. You will be seen by an experienced GP or nurse, but it is unlikely that you will be seen by your own GP or nurse. If you prefer to see your usual GP or practice nurse, please book an appointment with the University Medical Practice during our normal opening hours.

Will the clinician I see have access to my medical record during my appointment?

Your medical record will, with your consent, be available to the GP or nurse that sees you, to ensure that they have the information they need to give you the best possible care. A record of this appointment will be sent back to your own GP practice electronically to ensure that your GP medical record is kept up-to-date. An appointment with this service will be just like an appointment at this practice.

How do I cancel an appointment?

If you need to cancel the appointment, please ring through to the Practice on 01216873055

 Where can I go to plan my journey?

Birmingham.gov.uk/transport

Is parking available?

Yes, free parking is available

 



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website