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Noticeboard

The University Medical Practice welcomes

Dr Alex Brennan and Dr Vanessa Horton as new Partners.

A very warm welcome to our two new Partners after the long serving Partners, Dr Lilford and Dr Rummens have left the Practice. 

We anticipate that Dr Lilford and Dr Rummens  will be making the occasional guest appearance in the future. 

Their replacements are Dr Alex Brennan who joins us from the 1st of June and Dr Vanessa Horton who joins us from the 3rd of July.

Repeat Prescription ordering?  Please take a look at "Clinics and Services"

Contraception Appointment?

Please book in with a member of our Nursing staff.

Changed Address?

Please update the practice if you have changed address or telephone number - it is vital that we have correct contact details.  Please select the Online Services from our Quick Links menu on the right. You must live within our practice area to remain registered with us - look at the practice area map in the New Patients tab to check where you live.

Car Park

The University has introduced Pay & Display around our car park at the back of the surgery. Patients attending the surgery for 90 minutes or less can park without charge in the car park area closest to the surgery.

Named Doctor

All patients have a named doctor and you will be informed who that is when you register for the first time. However we have an "open list policy" which means you are welcome to see whichever doctor you choose but we would strongly advise trying to see a consistent doctor, especially for long term health conditions. Please see here for more information.

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We have had our Care Quality Commission visit - see their  report on our services.

Medication Repeat Prescriptions

These are available only AFTER seeing your doctor, and where a drug is required for a prolonged period allow prescriptions to be issued without a further appointment being necessary . (This does not apply to the contraceptive pill where a blood pressure check is necessary every 12 months.)

You are able to request prescriptions in person from the receptionists, or by sending a fax or letter (in each case the prescription will be ready for collection the next day)  - if you give us a SAE, then we will return the prescription ASAP: this is particularly useful if you are away from Birmingham e.g. in vacations. Please try to use the re-order slip (which is printed on the right hand side of the prescription) as this helps ensure system safety and accuracy.

A regular review with the doctor will be necessary and will be indicated on your prescription - usually this is between every 6 and 12 months.

For consistency we try to make most repeat prescriptions last for 2 months treatment.

From: 01/10/2017

Important changes to the way Repeat Prescriptions are ordered

Changes to ordering leaflet - 01/10/2017

The changes outlined in the leaflet or below do not affect Vulnerable or House Bound Patients.

The way you order a “repeat prescription” (a medication you can receive regularly without having to see your doctor every time you order it),  is about to change.

 

What is changing?

If medication is ordered on your behalf by your pharmacy, you will now need to order it yourself directly from your GP surgery and your GP will manage the repeat prescription.

 

What do I need to do?

From 1st October 2017 the surgery will only accept repeat prescription requests from you or your carer. You can request your repeat prescription from the surgery in the following ways:

 

  • at the surgery, using your prescription order form (the list of medication attached to the right hand side of your prescription)
  • by post, using the right hand side of your prescription
  • on line www.theump.co.uk or systmonline.tpp-uk.com or via the app ONCE YOU HAVE REGISTERED FOR ON-LINE SERVICES

Medication should only be ordered when it is needed. Check how much medication you have left and only order a new prescription when you have between 5-7 days’ of medication remaining. You will need to allow 2-3 working days for the prescription to be issued. You can let the practice know if there is a reason why you need to order your medication earlier than usual, for example, you will be away when your prescription runs out.

 

When is this happening?

The changes will take place from 1st October 2017

 

What is not changing?

If you already order repeat prescriptions from us, your medication will not be affected.

Pharmacies that collect prescriptions from GP surgeries will still do so.

Pharmacies that deliver medications and other items to you will still do so.

Elderly and vulnerable patients will still be able to have their pharmacy order on their behalf – we will inform you directly if you are in this group.

 

Why is this happening?

Most patients are able to take responsibility for ordering their own repeat prescriptions. This is safer, and evidence from other areas in the country shows that it may reduce medicines waste.

 

How do I find out more?

Speak to reception or pick up a leaflet at the surgery.

 

Who do I contact if I need more support?

If you feel you might need support ordering your repeat prescription, or you know someone who might need help, please contact the surgery.

Repeat Prescriptions for vulnerable or housebound patients

We will still have an arrangement with several local pharmacies in Selly Oak, Five Ways and Harborne that enables those of a vulnerable disposition or with a specific need to order repeat prescriptions directly from the pharmacy.  In these cases the medication will be available  for collection 1-2 working days after the request. This service is free and all you need to do is to take your re-order slip to the pharmacy of your choice and enquire about this service. Please note that if a medication review is due then the pharmacy will not be able to obtain your prescription and they will ask you to book an appointment with your usual doctor.

For more information see our Repeat Prescription Advice

On-line Ordering.

You can register to order your repeat medications on-line - details are on the On-Line page.

 
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