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Noticeboard

Contraception Appointment?

Please book in with a member of our Nursing staff.

Changed Address?

Please update the practice if you have changed address or telephone number - it is vital that we have correct contact details.  Please select the Online Services from our Quick Links menu on the right. You must live within our practice area to remain registered with us - look at the practice area map in the New Patients tab to check where you live.

Car Park

The University has introduced Pay & Display around our car park at the back of the surgery. Patients attending the surgery for 90 minutes or less can park without charge in the car park area closest to the surgery.

Named Doctor

All patients have a named doctor and you will be informed who that is when you register for the first time. However we have an "open list policy" which means you are welcome to see whichever doctor you choose but we would strongly advise trying to see a consistent doctor, especially for long term health conditions. Please see here for more information.

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We have had our Care Quality Commission visit - see their  report on our services.

Counsellingteen_counselling and Well-being Service

The Counselling and Well-being Service ("CAWS") is provided by the University and is located in the Aston Webb Building on Main Campus. The counselling service is fully independent of the medical practice but we are in close contact in individual cases if this is clinically necessary. The counsellors are experienced in dealing with a wide range of psychological problems particularly exam stress and depression usually in a one-one setting.

Any student of Birmingham University may 'self refer' for counselling services by filling in a brief self-referral form at the CAWS reception. Students may also be referred by their tutor or GP.

Routine Appointments

An initial appointment is sent to students within 48 hours of completion of their self-referral form. This appointment is always the first available appointment and is usually within seven days from time of referral though at peak times it may be longer. The maximum wait for an appointment is fourteen days.

Urgent Appointments

A rota system ensures that there is a counsellor on consultation duty during normal service hours to respond to students requiring urgent assistance. These crisis management appointments are brief and allow for either immediate action e.g. referral to medical personnel or follow up by a routine counselling appointment. 

The service is free, fully confidential and open access but is only available to any registered student of Birmingham University.

The practice also has access to a counsellor via the "Healthy Minds" scheme provided by the NHS - it is free but you need to have your NHS number to contact the service.

 
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