Appointments
Term time appointment usually start at 08:30 and are available until 12:20 - a few appointments are available over lunchtime on some days and tend to be very popular.
Afternoon appointments are usually from 1:50 to 5:20 except Monday when appointments start at 2:40 and Friday when they end at 4:50.
Female doctors are usually available - subject to appointments remaining unbooked and can be requested at the time of booking.
Urgent Medical Problems
Problems that cannot wait until the next appointment will be dealt with on the same day by the duty doctor or nurse practitioner on a first come first served basis between 9:00 to 11:00 am and 2:00 to 4:30 pm.
The 3 Nurse Practitioners deal with the majority of urgent medical problems - such as emergency contraception.
Nurse Appointments
The nurses offer pre-bookable appointments but can see people without one, although this is on a first come, first served basis.. They are experienced and able to treat a wide variety of problems and give advice particularly regarding vaccinations and travel health (afternoons only and booked appointments only.)
They also run chronic disease management and contraceptive clinics, dress wounds & minor injuries and give vaccinations. Wart Clinic is on a 1st come, 1st served basis.
Appointments Checker
| Monday | Tuesday | Wednesday | Thursday | Friday | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| AM | PM | AM | PM | AM | PM | AM | PM | AM | PM | ||
| Dr Raichura | |||||||||||
| Dr Boulter | |||||||||||
| Dr Ketkar | |||||||||||
| Dr Lilford | |||||||||||
| Dr Hadfield | |||||||||||
| Dr Rummens | |||||||||||
| Dr Basra | |||||||||||
| Dr Bonniface | |||||||||||
| Dr Afong | |||||||||||
| Minor Surgery | |||||||||||
| Womens's Clinic | |||||||||||
| Review Clinic | |||||||||||
| Wart Clinic | |||||||||||
| Health Visitor | |||||||||||
| Counsellor | |||||||||||
| Midwife | |||||||||||
| Key: | Appointments | Some Slots | No Appointments | ||||||||
The Appointments System
The aim of the system is to enable you to see a doctor within 48 hours or less for routine problems. Urgent problems will be dealt with on the same day. The Nurse Practitioners will deal with many common, urgent problems themselves, whilst our other Nurses may see patients with urgent problems first and help them decide whether they need to see a Doctor.
This system releases appointments with the Doctors and allows our Nurses to use their skills.
50% of our appointments can be booked up to 2 weeks ahead. These appointments get taken quite quickly.
50% are available on the day with the majority being released at 8.45 am and a small number at 1:45pm.
Our phone system has a call-waiting and queueing system to make contacting us easier: six receptionists are answering calls when we open. Despite this, getting through can be difficult at peak times due to the volume of calls - we try to answer and deal with calls promptly.
Please cancel any appointment you cannot attend. Around FORTY appointments are lost every week by people not keeping them.
Evening Appointments
During term-time we offer 6:30 to 8:00pm appointments on a strictly pre-booked basis on every Monday, and two days out of Tuesday, Wednesday and Thursday each week.
These are available in addition to the usual appointments shown above.
Admittance is via the main door buzzer entry system and we will NOT be able to see anyone who arrives late. Please note that the surgery phone lines close at 5:30pm as usual and that no nurse or blood taking or other facilities are available for these appointments.